Webinar #2: Medical Transport
Medical Transport: Ensuring Seamless, High-Quality Pre-Hospital Care
Date: Wednesday, May 7, 2025, at 9:00 AM ET
Format: English with French Simultaneous Interpreter
This webinar will provide an in-depth global overview of the medical transport sector, also referred to as Emergency Medical Services (EMS), whether urgent or non-urgent. We’ll explore operational mechanisms across various sectors and regions, with a particular focus on the importance of quality management practices and approaches that ensure the highest standards of care. This webinar offers a comprehensive understanding of medical transport as an essential component of pre-hospital care. By sharing diverse perspectives and concrete experiences, we aim to promote practices that improve patient safety, reduce risks, and advance people-centred care.
Webinar Panelists:
Heather Thiessen, Patient Partner and Patient Surveyor, Accreditation Canada (Canada)
Quality Management in UAE
Firas Aldakak: Discussing quality management practices in the EMS sector in Abu Dhabi, including strategies for maintaining high standards in urgent and non-urgent medical transport.
Operational Mechanisms in Alberta, Canada
Christopher Fahey: Exploring the operational mechanisms of medical transport services in Alberta, focusing on logistics, accreditation processes, and the unique challenges faced in this region.
Coordination Between Air and Ground Ambulances
Michael Longeway: Discussing the coordination between air ambulances and ground ambulances, highlighting the importance of seamless integration for effective patient care in Canada.
EMS Dispatch Management with 112 in Belgium
Maarten Mulkers: Presenting the EMS dispatch management system with 112 in Belgium, sharing insights on how this system enhances efficiency and response times in emergency situations.
Kirill Kornilov, International Market Development Manager, Accreditation Canada and HSO – Moderator.