EMS Webinar 2024

Webinar

Oct 21

This webinar aims to provide a detailed overview of the medical transport sector, whether urgent or non-urgent. We will explore operational mechanisms in various sectors and regions, emphasizing the vital role of quality management practices in delivering effective care. This webinar seeks to offer a comprehensive understanding of medical transport as an essential component of pre-hospital care. By sharing diverse perspectives and concrete experiences, we hope to promote practices and approaches aimed at improving patient safety, reducing risks, and advancing people-centred care.

Key Topics:

An integrated approach to emergency services, community and primary health care in New-Brunswick
Overview of the Ambulance Sector in Quebec
Panorama of the Ambulance Sector in Belgium
Perspectives of an Air Ambulance Company for Medical Evacuations

Webinar Presenters:

Nelea Lungu, Executive Vice President, Client and Global Assessment Services, Accreditation Canada & HSO – Opening Remarks

Kirill Kornilov, International Market Development Manager, Accreditation Canada and HSO – Moderator.

Quentin Grégoire, President of ReZonWal Commander of the Vesdre, Hoëgne & Plateau rescue zone(Belgium), will discuss the legal foundations of Emergency Medical Assistance (EMA) in Belgium, from the regulations to the new crisis management guidelines. He will discuss the organization's emergency services (from call 112, triage, dispatch of ambulance, PIT, SMUR*, to helicopter) and the various individuals involved (personnel, rescue zones, Red Cross, and private services)

Sylvain Bernier, President, Corporation des Services d'Ambulance du Québec (CSAQ) Director of Operations, Ambulances Demers (Quebec), will provide an in-depth understanding of the Quebec prehospital environment, highlighting its unique characteristics. From clinical intervention to billing management, he will explore how continuous quality improvement enables paramedics to achieve their clinical, operational, and administrative objectives while ensuring the safety and well-being of individuals.

Marie-Pier Thériault Vice President, Technical Services and Quality, Propair (top) and Annie Trudel, Chief Nurse of the Aeromedical Department, Propair (bottom) (Quebec), together will discuss the company’s history of providing essential services in extreme conditions and highlight the close links between Propair and ground ambulance services. Together, Marie-Pier Thériault and Annie Trudel will also discuss Propair’s Accreditation Canada journey, from pre-accreditation to the highest level award, as well as their rigorous quality controls and training programs.

Chantal Saumure Director of Quality, Patient Experience and Professional Practice at Medavie Health Services New Brunswick (MHSNB). This presentation will provide participants with an overview of a unique model of integrated service delivery from the union of three provincial programs, namely Ambulance New Brunswick (ANB), the Extra-Mural Program (PEM- Home care) and New-Brunswick (NBHL- Primary Care) in New-Brunswick, an eastern province in Canada.